Policies and Procedures

Tandem has been created through a partnership between Erimus Housing Ltd and The Five Lamps Organisation. Erimus is part of the Fabrick group.

Operationally, Tandem advisers work within the requirements of all relevant Erimus Housing and Fabrick policies, procedures and strategies.

Tandem has also developed a range of procedures, values, service standards and performance indicators. These are tailored to financial inclusion work and the service which Tandem provides.