Here are some examples of the comments and suggestions received on Tandem survey forms;
“ My adviser helped me a great deal with my finances” Mr B of Hemlington
" My Tandem adviser was polite, extremely helpful and pleasant. She could not have been more inspirational or helpful” Ms C of Coulby Newham
“ My Tandem adviser’s name is Lisa and she was brilliant. She was very helpful and she helped me get money back off NPower which I would not have been able to do myself. I don’t think the services need improving, Tandem was helpful in every way” Mr C of Grove Hill
“The lady was very nice, listened to everything and was helpful. A lot of people would not listen to other people’s problems, but she did. You are all doing a good job. Just advertise more because I never heard of Tandem till I went to the rent office” Mr B of Priestfields
Here are some examples of the letters that Tandem advisers have received. We are always really pleased to hear about how we have been able to help.
Ms. S of Saltersgill wrote:
" …Thank you for your help for assisting me with my benefits, after my move…I’m happy to say every benefit is now up to date through your help. Thank you…”
Mr. L of Coulby Newham wrote:
" …I just wanted to drop you a line, thanking you for the excellent advice you recently gave me. I felt so much better and happier as a result of the invaluable assistance you gave me. It was so reassuring that someone cared enough to trawl through figures and relay the information to me, which has allowed me to reassess my hours of work, income and for the better of me and my daughter, give piece of mind.
I do hope that the excellent work of you and your organisation continues…Best wishes and thanks again!"