Compliments and Complaints

Tandem is committed to providing a high-quality, useful service which meets peoples' needs. We welcome comments, compliments and complaints in order to help us develop Tandem and understand any changes which need to be made.

Please contact Tandem to share comments or compliments or to make a complaint.

Alternatively, if you have seen a Tandem adviser and would like to fill in a survey form, please click here. Completed forms should be sent to Scancapture Ltd, 41A Queen Street, Great Harwood, Blackburn BB6 7QP.

Tandem also fully supports the following Erimus Housing / Fabrick Housing Group procedures:

Leaflets

• Complaints, Compliments and Comments Leaflet

Procedures

• Comments and Compliments Procedure

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