Tandem strategic priorities and objectives

1

Provide a service which meets the needs of financially-excluded people

2

Develop consistency,  efficiency  and excellence within the Tandem team

3

Provide an accessible, inclusive service

4

Analyse the impact of Tandem and the outcome for clients and Erimus

5

Ensure quality assurance and accreditation in service provision

6

Ensure effective governance arrangements are in place for all Tandem partners

 1

Provide appropriate financial products and services

2

Include existing Erimus financial inclusion initiatives within the Tandem brand

3

Launch, promote and raise awareness of Tandem

4

Involve and inform colleagues about financial inclusion, to add value to service delivery

5

Involve clients and local people to build personal and community capacity

1

Contribute to the development of Credit Union provision in Middlesbrough

2

Develop good working relationships with a network of voluntary and statutory sector organisations

3

Generate sponsorship and links with the private sector, including banks

4

Work in partnership to explore and access a range of funding opportunities

1

Promote good practice in financial inclusion

2

Build internal capacity to assist more clients

3

Secure long-term funding

4

Deliver Tandem services through other RSLs

5

Achieve external validation